UKFast.Net Limited (hereinafter referred to as “UKFast” “us” “we” or “our”) is committed to respecting your privacy and to complying with applicable data protection and privacy laws.
If you wish to monitor URLs with zuppit you will be requested to register your personal information.
Please note that we may collect other non-personally identifiable information about your browsing activity – see below for more information.
We wish to help you make informed decisions, so please take a few moments to read the sections below and learn how we may use your personal information.
Personal Information Collection
Personal information is data that can be used to identify or contact an individual.
We endeavour to collect and use your personal information only with your knowledge and consent and typically when you register with our App and subsequently use the products and services in zuppit.
The type of personal information we may collect could include, for example, your name and postal address, date of birth, gender, telephone and email address.
If you choose to provide us with personal information it will be used in support of the intended purposes stated at the time at which it was collected, and subject to any preferences indicated by you.
Non-personal Identifying Information
We may also collect non-personally identifying information about your visit to zuppit based on your browsing activities. This helps us to better manage and develop zuppit, to provide you with a more enjoyable, customised service and experience in the future, and to help us develop and deliver better products and services.
From time to time, we may also use your information to contact you for market research and marketing purposes. We may contact you by email, phone or mail.
If we combine non-personal and personal information the combined information will be treated as personal information for as long as it remains combined.
How will we use your information?
We may use your information for a number of purposes which includes: delivering any services, products or information requested by you; responding to complaints or account enquiries; verifying your identity when required (you may lose your password or security information for example, and we may then need to ask you for other ‘identifiable’ information to protect your data from unauthorised access).
We may also undertake market and product analysis based on your use of zuppit and contact you with information about new developments, products, services and special offers by post, telephone and automated means such as mobile text message (SMS) and email (subject to any preferences expressed by you).
We may also tell you about the products and services of our specific and named trusted partner as set out below and allow you to receive advertising and marketing information from that company without passing control of your personal information to the third party.
This helps us to make you aware of products and services that we may have specially negotiated for users of zuppit and which may be of individual interest to you.
However, you can contact us at any time to have your details removed from any list used by us for direct marketing purposes, to update your information or to otherwise tell us how you would like to receive information about our services and/or our trusted partner products/ services – the choice is yours.
You can update your marketing preferences at any time by going to [Settings > select the About tab > Your contact preferences.]
When will we disclose your information to others?
We may also be obliged to disclose your personal information to meet any legal or regulatory requirements or obligations in accordance with applicable law.
Access to your Information
You can write to us at any time to obtain details of the personal information we may hold about you. Please write to: Data Protection Officer, care of UKFast Campus, Birley Fields, Manchester, England, M15 5QJ or send an email to: DPO@ukfast.co.uk.
Please quote your name and email address. We will take all reasonable steps to confirm your identity before providing you with details of any personal information we may hold about you.
UKFast recognises that its customers are increasingly concerned about how companies protect personal information from misuse and abuse and about privacy in general. UKFast is constantly reviewing and enhancing its technical, physical and organisational procedures and rules to protect your personal data from unauthorised access, accidental loss and/or destruction.
We use industry standard secure sockets layer (SSL) technology, for example, to encrypt sensitive information such as your credit card and other financial information.
Please be aware that communications over the Internet, such as, but not limited to, emails/webmails/messaging systems via apps, are not secure unless they have been encrypted. Your communications may route through a number of countries before being delivered – this is the nature of the World Wide Web/Internet/Apps.
UKFast cannot accept responsibility for any unauthorised access or loss of personal information that is beyond our reasonable control.
The Policy is governed by the laws of England and Wales and is subject to the exclusive jurisdiction of the Courts of England and Wales.